Returns & Exchanges
At Gripzilla, we stand behind the durability of our gear and want to ensure you are 100% satisfied with your training tools. If our equipment doesn't help you reach your peak performance, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all grips, springs, and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of your gear, we will process your refund or ship out your exchange within 3-5 business days.